In March, 1991 and March, 2005 routine maintenance turned deadly for two different refining companies. Faced with loss of life, safety violations, and significant fines, these organizations had to make changes in their operations management systems and culture, including access to technical records and operating procedures. Investigations revealed the use of outdated drawing and equipment information, gaps in procedures, and failure to have correct P&IDs.
How could information governance help to organize and manage this critical information?
Lack of information governance results in significant impacts to safe operations
Time-intensive processes to locate critical information that was only available in certain locations and formats needed an upgrade. Hard-copy documents needed to be imaged and indexed for retrieval. But first, the integrity of the information itself had to be validated by subject matter experts. Access Sciences provided expertise to these refining organizations for the design and implementation of technical records management systems to enable electronic access to critical equipment and process safety information. Our approach included:
The new technical records management systems resulted in: