on improving their core products or services, reducing overhead, and maximizing efficiency and profit. This extends to mission critical support functions like document control and records center operations.
A key challenge is that competencies for maintaining and improving these capabilities don’t overlap with the core mission. For instance, a life sciences organization striving to innovate needs the best and brightest in the sciences, engineering, and healthcare. Locating, hiring, and developing equally talented employees for support functions can be costly, and an unnecessary distraction from the essential needs of the business.
We manage headcount, provide accountability, and leverage repeatable processes to deliver the highest quality and lowest total cost of operations.
Our CAD specialists support design, manage as-built drawings, and juggle changes made by trade partners to maintain historical information and safeguard intellectual property assets.
We provide BIM specialists to make the integration of design and construction more efficient, effective, and competitive.
From beginning to end, we do it all – records ingestion, classification, request fulfillment, lifecycle management, and security.
We administer, monitor, and maintain your servers and global networks so you can rest assured knowing they are safe and secure.
We install, configure, administer, and upgrade your systems and software applications, freeing you to focus on your core business.
We secure your critical systems, applications, and data to prevent unauthorized access and safeguard intellectual property.
Our resources maintain and update regulatory and statutory changes for organization’s legal libraries.
There are generally two alternatives to outsourcing business processes: internal resources (employees) and resources from staffing agencies. While internal resources may deliver quality results, these resources can be a distraction from focus on your core business and make it difficult to manage headcount during the ups and downs of business cycles. When using generic staffing agencies, accountability for quality results typically ends once resources have been placed.
The Louisiana Department of Transportation and Development had a big problem. Hurricane Katrina cleanup-related expense records could not be located. Without these records, the agency was faced with reimbursing FEMA $2,000,000 unnecessarily.
With billions of dollars at stake, clear and efficient lines of communication between owner operators and their EPC partners are essential for successful execution of capital asset development projects. When these break down, owners frequently experience schedule overruns; budget overruns; manufacturing process setbacks; regulatory issues; and even safety incidents during design, construction, and subsequent operations.
In one major semiconductor manufacturer’s ongoing quest for smaller, faster microprocessors, the outward trend is exactly the opposite: constructing ever-larger, more complex multi-billion dollar fabrication plants (fabs) to support new manufacturing processes. All this while maintaining a steady stream of smaller projects, retrofitting older fabs to accommodate more advanced technologies. At any given time, there are several new or retrofit projects under construction and several more in the design phase.
Michelle takes great pride in developing, building, and maintaining relationships with key project team personnel and other business stakeholders to build trust and cooperation. In addition, she performs gap analyses and assists in developing document control and compliance work processes, procedures, and best practices; communicating those to the projects, contractors and to document controllers.
Glenn brings 30+ years of project management, technology and consulting experience, and solutions design. As a program manager, he is skilled at leveraging human resources as well as technology to help clients achieve business objectives. He has extensive background working with state governmental agencies and achievements include analysis, planning, and implementation of improvements to manage government agency information assets and services to the public in the state of Louisiana.