FREQUENTLY ASKED QUESTIONS

Information management builds on records management and document management activities to create a comprehensive system of policies, processes, and tools designed to control and maintain information, so that its value can be leveraged throughout its useful life.

In reality, no. Content management systems are designed to keep track of the work that employees create in the course of business. To get the most value out of content management systems, they need to be designed and configured with your company’s information landscape in mind. Without the right implementation, they will not adequately control records, or systematically handle non-business information.

This depends on your organization’s structure and corporate culture, and how your company communicates its business standards and values.  Commonly, information management resides in legal, risk management, compliance, or information technology functions. Increasingly, organizations are creating a separate information-oriented executive office, headed by a Chief Information Officer or Chief Data Officer.

We establish a scalable governance structure with processes, classification schemes, and useful tools for managing information at the source.

To improve user adoption, we recruit individuals from across the organization to actively participate in program activities and improvement. This also enables rapid response to changing business needs and regulatory requirements, maintaining the momentum of implementation.