Access Sciences Corporation

[About Us]

Mon, 21 Apr 2008 12:54:25 GMT

Janice C. Anderson Janice is CEO of Access Sciences Corporation. Janice has more than 30 years experience in helping clients find, use, and manage their information resources. She is a recognized expert in the design, development, and implementation of all aspects of enterprise information and content management programs, including taxonomies, classification schemes, retention schedules, information management technologies, compliance, and program operations. Janice founded Access Sciences Corporation in 1985. She is a recognized leader in professional organizations and speaks frequently on records and document management issues around the industry. BA Spanish, French and Sociology, University of Texas at Austin MS Library Science, Florida State University, Tallahassee, Florida Anne Tülek Anne is President of Access Sciences Corporation. She has helped Fortune 100 and 500 companies to understand and manage large scale information management and change programs so that business...

[Client Services]

Tue, 25 Mar 2008 18:24:13 GMT

[Client Services] Outsourcing Services Successful, efficient operation of your on-site document control and records management centers requires staff and supervisors who are skilled in data inventorying, document versioning, check-in and check-out control, search and retrieval, and help desk support. Through our Outsourcing services, Access Sciences provides experienced professionals employing high standards to manage and operate your information centers day to day. We go beyond mere staffing support to ensure processes are in place that reflect best practices, and deploy state of the art systems to provide the most effective tools for your users to access the information managed by your centers. ...

[Client Services]

Tue, 25 Mar 2008 18:23:29 GMT

[Client Services] ECRM Technology Consulting Services Access Sciences partners with the major enterprise content and records management (ECRM, aka ECM and ERM) technology vendors to evaluate, design, configure, and implement the appropriate solution for your organization. We also understand that technology alone cannot guarantee success and that not all management tools are the same. Do you create a custom tool? Do you use a tool off the shelf? How do you migrate all of the existing electronic and paper documents? Our ECRM technology professionals will work closely with your team members to build a solution that makes the most sense for your organization. Enterprise Content Management (ECM) Enterprise...

[Client Services]

Tue, 25 Mar 2008 18:22:41 GMT

[Client Services] Enterprise Architecture and Integration Consulting Services The successful implementation of an enterprise content and records management (ECRM, aka ECM and ERM) solution depends on the technology infrastructure that supports it. Our team of enterprise technology architecture and integration experts will advise and assist your organization with fitting your ECRM solution into your technology architecture and landscape. We can help you manage the ripple effect of connectors, interfaces, software versions, data standardization and clean up, and legacy migration projects so that your ECRM solution operates smoothly within the context of your landscape and meets your companys technical standards and...

[Client Services]

Tue, 25 Mar 2008 18:21:55 GMT

[Client Services] Legal Business Consulting Services Access Sciences understands that attorneys and technology professionals need to know more than just the laws and regulations that govern your organization. Our legal business consultants are highly accomplished in solving compliance issues, managing discovery processes, and improving hold order management capabilities. Our attorneys and legal professionals have managed some of the highest profile discovery cases in recent history, and bring a wealth of practical experience and best practices to your compliance and discovery challenges. We can help you in a pre-litigation mode by analyzing your existing environment, and recommending process and...

[Client Services]

Tue, 25 Mar 2008 18:17:19 GMT

[Client Services] ECRM Business Consulting Services Access Sciences consultants are seasoned enterprise content and records management (ECRM, aka ECM and ERM) professionals with subject matter expertise and hundreds of combined project experience years. We work closely with you and your management team to develop enterprise-wide information policies, classification schemes and taxonomies, records retention schedules, metadata models and other governance structures to manage your information throughout its life cycle, whether it is structured or unstructured, electronic or physical. With these strong governance structures in place, we help your work groups and departments develop unique information plans (aka file plans or information...

[Whats ECRM?]

Tue, 11 Mar 2008 17:13:53 GMT

Technology companies build Enterprise Content Management (ECM) systems. Records management professionals define Records & Information Management (RIM) programs. At Access Sciences, it's not an either-or proposition: we take a unified approach to managing the world of information, leveraging over two decades' experience in records management processes and technologies. We call it ECRM - Enterprise Content and Records Management. Explore our web site to see how we've put the principles of ECRM into practice.

[Case Study] Discovery Management

Fri, 29 Feb 2008 20:53:59 GMT

[Case Study: Discovery Management] Global Fortune 100 Risk Mitigation and Discovery Management The challenge: As a Global Fortune 100 company, this client is the third largest company in its industry. Its size, profitability, and global presence make it a target for frequent litigation and matters that require investigation and treatment. Without a common program for managing records and information, and without a systematic discovery management process, this company faced unnecessary risk. As part of a major initiative across all of the operating business units, Access Sciences consultants served as expert program guides and facilitators across three project teams on a cross-functionally comprehensive information...

eDiscovery Improvement

Fri, 29 Feb 2008 20:53:39 GMT

[Case Study: eDiscovery] eDiscovery Improvement for Global Services Company The challenge: High profile litigation is part of this global service company’s reality. With a highly dispersed workforce and a culture that encourages individualism (so that local customer needs are met), reducing litigation risk is tough. The goals: reduce the size of the information pile (especially in email), develop defensible and cost-effective discovery processes, and manage electronic records effectively. Access Sciences has a long-standing relationship with this company and has helped them in many facets of their business to improve operations and reduce risk. For example, this includes (many years before it was an industry norm)...

RM Technology Integration

Fri, 29 Feb 2008 20:53:10 GMT

[Case Study: Technology Integration] Global E&C Electronic Records Management The challenge: This company is a leading global engineering, construction and services company supporting the government services, civil infrastructure, energy, and petrochemicals sectors. When Access Sciences first helped this client several years ago, a team of experts provided a requirements and fit evaluation for the company’s global records management system needs. Access Sciences: Configured and implemented a web-based records management (RM) system Consolidated and converted data from multiple data repositories and retention schedules into one system ...

Content Conversion & Integration

Fri, 29 Feb 2008 20:52:45 GMT

[Case Study: Content Integration] Content Conversion and Integration in Highly Regulated Plant Environment The challenge: Deteriorating equipment files which were difficult to locate, creating a non-compliance risk with OSHA and other regulatory agencies. This company needed a pragmatic approach for organizing and storing equipment files for reference during emergencies, maintenance, and repair. Further, the company needed to integrate the equipment files with their ERP system (SAP) for quick reference and efficient workflow processing. Access Sciences: Developed the taxonomy and indexing model for physical and electronic files Performed filing and indexing...

Search Technology Integration

Fri, 29 Feb 2008 20:52:22 GMT

[Case Study: Search Technology Integration] Faculty Experts: Lost and Found The challenge: As a globally renowned cancer research, teaching, and treatment hospital, this client had a surprising problem. The experts in their employ - faculty members with expertise and credentials that often took each faculty member over a hundred pages to describe - could not keep straight who was researching and becoming more deeply expert in what. It was a startling situation of having so many experts with so many achievements and credentials, that no one could keep the information of who knows the most, and who knows the latest straight. This gap could have cost this teaching hospital - an entity highly dependent on research grant dollars for its...

Search

Fri, 29 Feb 2008 20:51:58 GMT

[Case Study: Search Improvement] Acquisition-Driven Information Chaos Tamed The challenge: A company that grew rapidly through acquisitions at a rate faster than assimilation could be achieved. The acquisitions were of related companies in the same industry, but no investments were made to streamline processes, combine cultures, or share information management practices. Thus, when information about certain assets was needed, employees made a practice of purchasing (and repurchasing) that information from external sources, as they had no way to know if the information existed within their company and - if it did exist - how to find it. Based on some industry estimates, the purchase costs of this information alone (not to mention the...

Search & Collaboration

Fri, 29 Feb 2008 20:51:36 GMT

[Case Study: Search and Collaboration] Search and Collaboration for Global Fortune 100 Highly Regulated Company The challenge: A drain of millions of dollars a year in unnecessary fines, lost time due to inefficient collaboration, and ineffective enterprise information search capabilities. This company of more than 60,000 computer users needed a comprehensive solution to improve their information management infrastructure, technology, and practices. Access Sciences contributed in a variety of ways: Designing and building a taxonomy and metadata model as the foundation to search. This enterprise taxonomy is built to meet the need for employees to create, file, and retrieve their...

ECRM Organization Design

Fri, 29 Feb 2008 20:51:17 GMT

[Case Study: ECRM Organization Design] ECRM Organization Design for Fortune 25 Company The challenge: As a Fortune 25 company with operations around the globe, this company had previously responded to a series of downward industry cycles by reducing their content management and records management capabilities to the bare bones. As their awareness of their risky position increased, so did industry activity regarding poorly managed information, expensive litigation, and improving discovery management. As a trusted ECRM industry resource, this client engaged Access Sciences to: Design their future state ECRM organization Develop their ECRM policies ...

RM Process Improvement

Fri, 29 Feb 2008 20:50:52 GMT

[Case Study: RM Process Improvement] RM and IT Improvements and Ongoing Operations The challenge: Limited compliance with regulations, ineffective system design, and low levels of customer satisfaction. In this multi-year consulting and outsourcing agreement with a government agency, Access Sciences assessed, audited, improved, and operated records management processes and document management technology to improve compliance and enhance customer satisfaction ratings. Access Sciences stabilized and measurably improved operations by: conducting detailed records management needs assessments and ISO 15489 audits completing several records management improvement...

RM Program

Fri, 29 Feb 2008 20:50:34 GMT

[Case Study: RM Program Development] Records Program for Utility Regulatory Agency The challenge: Unmanaged records in an agency charged to regulate and set standards for the industry. Without a records management program, it was difficult to execute on the agencys mission and maintain credibility with companies. Access Sciences guided this agency as their records management compliance experts and: Performed a needs assessment resulting in recommendations to establish a records management program Developed a policy suite and a records retention schedule for their agencys use Developed training material for records program deployment ...

Case Study: ECRM Program Development

Fri, 29 Feb 2008 20:50:15 GMT

[Case Study: ECRM Program Development] Large Midwest Utility Company Implements ECM Ahead of Others The challenge: Unmanaged content in this highly regulated environment caused unnecessary risk of non-compliance, increased storage and retrieval costs, and inefficient use of employees time as they searched for, missed, and often re-created content. For this company, it was clear that selection and configuration of an enterprise content and records management (ECM, ERM, or ECRM) system would address their many challenges. Their moment of clarity came years before any of the industry peers made a serious start at selecting and installing ECM systems. For this...

Discovery

Fri, 29 Feb 2008 20:49:46 GMT

{ P e r c e p t i o n } We have good archiving and search tools, so our discovery problems are solved. As long as we adhere to our hold orders and discovery requests, we have a successful compliance program. Anyway, we have nothing to hide. [ R e a l i t y ] Your company is keeping way more information today than needed - for compliance or for knowledge sharing. Archiving and search tools are certainly part of a discovery suite. But a comprehensive compliance program should help your company reduce the size of the information pile, not just find what you have. At minimum, it will cut down on your legal fees. It might just save your neck, too. Contact us! We have the right...

Technology Integration

Fri, 29 Feb 2008 20:49:27 GMT

{ P e r c e p t i o n } Since 80% of the information in our business is unstructured content, our new enterprise content management system will put all of that content to good use. Our team has experts who know just what to do to solve our content and records management technology challenges. [ R e a l i t y ] A content management system needs to fit into your companys broader technology picture to succeed. Integrating technology platforms and repositories to make the most of that 80% is one of todays biggest information management challenges. And the blend of necessary skills is nearly impossible to find. Contact us! Access Sciences grew up with the major content management...

Collaboration

Fri, 29 Feb 2008 20:49:07 GMT

{ P e r c e p t i o n } Our new collaboration software makes it easy for our people to work together. Everything they do is electronic, eliminating the frustration of dealing with and exchanging paper-based files. [ R e a l i t y ] People naturally seek the path of least resistance. If your collaboration tools arent making your employees jobs easier, then theyll find another way to work. Often that means returning to what worked for them before you began improving things. That could be putting your company at risk -- risk of lost knowledge capital, lower productivity, and reduced compliance. Contact us! We can help you develop strategies, processes, and...

Search Technology

Fri, 29 Feb 2008 20:48:35 GMT

{ P e r c e p t i o n } Keyword search technology works great at home - we should install it at work, too. Its a quick fix and will save us the trouble of building taxonomies or an information architecture. [ R e a l i t y ] People embrace search tools that consistently provide relevant hits. On its own, keyword search technology provides just a portion of the relevant results. That hurdle is too low for getting real work done. Whether its by using a specialized search tool or by building a solid classification system, the rest of the content needs a way to be found. Contact us! Access Sciences has one of the most experienced information ...

Compliance

Fri, 29 Feb 2008 20:48:15 GMT

{ P e r c e p t i o n } As an established company with an experienced team, our records management practices are comprehensive and proven. Our certified experts have been charting the course with best practices in records management for decades. [ R e a l i t y ] Great records management practices have to stay current with todays information and communication technologies. Records are now strewn across platforms, media types, storage devices, and protocols. Staying compliant can be a challenging goal, especially while meeting the user needs within your organization. Contact us! Access Sciences knows records management compliance and can help. Count on us to align your...

Technology

Fri, 29 Feb 2008 20:47:46 GMT

{ P e r c e p t i o n } A good IT solution is what we need to manage our information assets. Our employees deal with so much electronic information these days - surely theyll embrace any improvement we can make. [ R e a l i t y ] Without expert guidance, technology products can cause more problems than they solve. Its true that electronic content management technologies can help businesses navigate todays information-driven business environment. But deploying a software solution without including it in an effective enterprise content and records management program can hurt employee productivity, create confusion, and put the entire company at risk. Contact us! We have decades of information...

[Client Services]

Thu, 24 Jan 2008 19:44:41 GMT

[Client Services] Access Sciences Corporation was founded in 1985 under the name Access Information Associates and is headquartered in Houston, Texas. We offer advanced consulting services, information management technologies and deployment methods for capturing and managing information assets. Our collaborative methods help you achieve success early, and build a solution that holds value over the long term. Effectively implementing and improving ECRM is more important now than ever before. The Access Sciences team has the unique combination of skills to guide and assist all facets of your...

[Case Studies]

Fri, 18 Jan 2008 18:38:30 GMT

Read our case studies in the following areas to find out how our products and services can help you!

Our Partners

Wed, 31 Oct 2007 20:46:34 GMT

Access Sciences partners with information management industry leaders such as:

EMC
OpenText
Tower Software
IBM

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Tue, 30 Oct 2007 18:20:30 GMT

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[Case Study]

Tue, 30 Oct 2007 17:54:23 GMT

Large Midwest Utility Company Implements ECM Ahead of Others The challenge: Unmanaged content in this highly regulated environment caused unnecessary risk of non-compliance, increased storage and retrieval costs, and inefficient use of employees’ time as they searched for, missed, and often re-created content. For this company, it was clear that selection and configuration of an enterprise content and records management (ECM, ERM, or ECRM) system would address their many challenges. Their moment of clarity was – literally – years before any of the industry peers made a serious start at selecting and installing ECM systems. For this client, Access Sciences: Defined functional and technical requirements Facilitated selection of a ECM vendor Designed and configured system processes Updated the records retention schedule and associated policies, and Supported ECM system deployment planning The outcome: This work reduced requirements for content...

Compliance

Tue, 09 Oct 2007 18:40:43 GMT

{ P e r c e p t i o n } As an established company with an experienced team, our records management practices are comprehensive and proven. Our certified experts have been charting the course with best practices in records management for decades. [ R e a l i t y ] Great records management practices have to stay current with today’s information and communication technologies. Records are now strewn across platforms, media types, storage devices, and protocols. Staying compliant can be a challenging goal, especially while meeting the user needs within your organization. Contact us! Access Sciences knows records management compliance and can help. Count on us to align your organization’s approach for compliant content and records management with the reality of today’s technology. Related Case Studies Records Program for Utility Regulatory Agency ...

Discovery

Tue, 09 Oct 2007 18:32:25 GMT

{ P e r c e p t i o n } We have good archiving and search tools, so our discovery problems are solved. As long as we adhere to our hold orders and discovery requests, we have a successful compliance program. Anyway, we have nothing to hide. [ R e a l i t y ] Your company is keeping way more information today than needed -- for compliance or for knowledge sharing. Archiving and search tools are certainly part of a discovery suite. But a comprehensive compliance program should help your company reduce the size of the information pile, not just find what you have. At minimum, it will cut down on your legal fees. It might just save your neck, too. Contact us! We have the right experience for your compliance program, from strategy-setting and technology implementation to discovery support. We’ll help ensure that your company’s reputation can always shine. Related Case Studies eDiscovery...

[Case Study]

Tue, 09 Oct 2007 18:29:01 GMT

eDiscovery Improvement for Global Services Company The challenge: High profile litigation is part of this global service company’s reality. With a highly dispersed workforce and a culture that encourages individualism (so that local customer needs are met), reducing litigation risk is tough. The goals? Reduce the size of the information pile (especially in email), develop defensible and cost-effective discovery processes, and manage electronic records effectively. Access Sciences has a long-standing relationship with this company and has helped them in many facets of their business to improve operations and reduce risk. For example, this includes (many years before it was an industry norm) global installation of a major ECM system to manage their records. In this particular assignment, the team was challenged to improve the client’s ability to manage electronic discovery (eDiscovery). In the context of also installing matter management and archiving software, the client was...

Technology Integration

Tue, 09 Oct 2007 18:27:17 GMT

{ P e r c e p t i o n } Since 80% of the information in our business is unstructured content, our new enterprise content management system will put all of that content to good use. Our team has experts who know just what to do to solve our content and records management technology challenges. [ R e a l i t y ] A content management system needs to fit into your company’s broader technology picture to succeed. Integrating technology platforms and repositories to make the most of that 80% is one of today’s biggest information management challenges. And the blend of necessary skills is nearly impossible to find. Contact us! Access Sciences grew up with the major content management technologies and knows all about integrating content and data within and across various technology platforms. Let our team help integrate your information systems so your users can find just what they need. Related Case Studies ...

Collaboration

Tue, 09 Oct 2007 18:18:22 GMT

Technology

Tue, 09 Oct 2007 18:09:14 GMT

{ P e r c e p t i o n } A good IT solution is what we need to manage our information assets. Our employees deal with so much electronic information these days – surely they’ll embrace any improvement we can make. [ R e a l i t y ] Without expert guidance, technology products can cause more problems than they solve. It’s true that electronic content management technologies can help businesses navigate today’s information-driven business environment. But deploying a software solution without including it in an effective enterprise content and records management program can hurt employee productivity, create confusion, and put the entire company at risk. Contact us! We have decades of information management and technology experience for you to draw on, and we can help you use all of your resources for maximum advantage. Related Case Studies RM & IT Improvements and Ongoing Operations for...

Search Technology

Tue, 09 Oct 2007 17:57:21 GMT

{ P e r c e p t i o n } Key-word search technology works great at home - we should install it at work, too. It’s a quick fix and will save us the trouble of building taxonomies or an information architecture. [ R e a l i t y ] People embrace search tools that consistently provide relevant hits. On its own, key-word search technology provides just a portion of the relevant results. That hurdle is too low for getting real work done. Whether it’s by using a specialized search tool or by building a solid classification system, the rest of the content needs a way to be found. Contact us! Access Sciences has one of the most experienced information management and search teams around. We work with a variety of search and content management packages to help clients find usable content in their information systems. The science of information access: it’s how we got our name. Related Case Studies ...

[Case Study]

Thu, 04 Oct 2007 19:59:05 GMT

Global Fortune 100 Risk Mitigation and Discovery Management The challenge: As a Global Fortune 100 company, this client is the third largest company in its industry. Its size, profitability, and global presence make it a target for frequent litigation and matters that require investigation and treatment. Without a common program for managing records and information, and without a systematic discovery management process, this company faced unnecessary risk. As part of a major initiative across all of the operating business units, Access Sciences consultants served as expert program guides and facilitators across three project teams on a cross-functionally comprehensive information management improvement initiative. Starting with diverse legacy program components from five (5) separate operating business units, Access Sciences consultants led multi-disciplinary teams charged to design, develop and implement a risk-based enterprise records and information management program,...

[Case Study]

Thu, 04 Oct 2007 19:54:03 GMT

Global E&C Electronic Records Management The challenge: This company is a leading global engineering, construction and services company supporting the government services, civil infrastructure, energy, and petrochemicals sectors. When Access Sciences first helped this client several years ago, a team of experts provided a requirements and fit evaluation for the company’s global records management system needs. Access Sciences: Configured and implemented a web-based records management (RM) system Consolidated and converted data from multiple data repositories and retention schedules into one system Conducted system and usability tests Developed and conducted training for administrators and end users, and Supported a global deployment of the new RM system. This effort was one of the industry’s first global installations of a web-based ECM system to manage records. It provided this company with the means to distribute records management responsibilities around...

[Case Study]

Thu, 04 Oct 2007 19:52:10 GMT

Content Conversion and Integration in Highly Regulated Plant Environment

The challenge: Deteriorating equipment files which were difficult to locate, creating a non-compliance risk with OSHA and other regulatory agencies.

This company needed a pragmatic approach for organizing and storing equipment files for reference during emergencies, maintenance, and repair. Further, the company needed to integrate the equipment files with their ERP system (SAP) for quick reference and efficient workflow processing. Access Sciences:

Developed the taxonomy and indexing model for physical and electronic files
Performed filing and indexing for a complete backfile conversion
Managed the scanning team and quality checked their work against standards and indexing requirements
Facilitated integration of content with SAP via indexing models and conversion routines

The outcome: Access Sciences completed this project and repeated it across numerous plant locations as an outsourced team, enabling the client to remain compliant with regulatory requirements, reduce the safety risk associated with misplaced equipment files, reduce search time down to a fraction of the original requirement, and focus on operating their plants.

[Case Study]

Thu, 04 Oct 2007 19:51:01 GMT

Faculty Experts: Lost and Found The challenge: As a globally renowned cancer research, teaching, and treatment hospital, this client had a surprising problem. The experts in their employ: faculty members with expertise and credentials that often took each faculty member over a hundred pages to describe, could not keep straight who was researching and becoming more deeply expert in what. It was a startling situation of having so many experts with so many achievements and credentials, that no one could keep the information of who knows the most, and who knows the latest straight. This gap could have cost this teaching hospital – an entity highly dependent on research grant dollars for its existence – millions of grant dollars each year since they couldn’t reliably produce reports on publications and research. In order to avoid losing their grant dollars, their information and internet services team identified technology that could parse out lengthy resumes into content bytes,...

[Case Study]

Thu, 04 Oct 2007 19:49:05 GMT

Acquisition-Driven Information Chaos Tamed

The challenge: A company that grew rapidly through acquisitions at a rate faster than assimilation could be achieved. The acquisitions were of related companies in the same industry, but no investments were made to streamline processes, combine cultures, or share information management practices. Thus, when information about certain assets was needed, employees made a practice of purchasing (and repurchasing) that information from external sources, as they had no way to know if the information existed within their company and – if it did exist – how to find it. Based on some industry estimates, the purchase costs of this information alone (not to mention the time people spent trying to find information) was in the tens of millions of dollars annually.

Access Sciences was engaged by this client to help them organize, classify, de-duplicate, and repopulate their asset-oriented information. As such, this newly clean and classified unstructured content and structured data could be migrated into and referenced by the new ECM repository for search, retrieval, and active use.

The outcome: The Access Sciences team achieved rapid results, and provided the client tangible benefits in the form of accurate search. They achieved this by designing appropriate classifications and assigning metadata appropriately, and by providing clean, de-duplicated content and data. By providing quick results on this project, this client was able to clearly demonstrate to management and business unit leaders how the ECM solution would drive business benefits further into the organization.

[Case Study]

Thu, 04 Oct 2007 19:47:46 GMT

Search and Collaboration for Global Fortune 100 Highly Regulated Company The challenge: A drain of millions of dollars a year in unnecessary fines, lost time due to inefficient collaboration, and ineffective enterprise information search capabilities. This company of more than 60,000 computer users needed a comprehensive solution to improve their information management infrastructure, technology, and practices. Access Sciences contributed in a variety of ways: Designing and building a taxonomy and metadata model as the foundation to search. This enterprise taxonomy is built to meet the need for employees to create, file, and retrieve their information in a way that is familiar to them and efficient for their use against the need for regulatory compliance. Finding the right balance is one of today’s biggest information management challenges, as each workgroup has a unique way of doing business, communicating with each other, and sharing information. Designing...

[Case Study]

Thu, 04 Oct 2007 19:45:35 GMT

ECM Organization Design and Start Up The challenge: As a Fortune 25 company with operations around the globe, this company had previously responded to a series of downward industry cycles by reducing their content management and records management capabilities to the bare bones. As their awareness of their risky position increased, so did industry activity regarding poorly managed information, expensive litigation, and improving discovery management. As a trusted ECM industry resource, this client engaged Access Sciences to: Design their future state ECM organization Develop their ECM policies Assess the RM software needs and available tools (in the context of the overall ECM suites in consideration) Assess the current state of records management at their company Design and develop the enterprise taxonomy, enabling the use of facets (including the model, the development approach, the end deliverable, and work-group specific views) Enable efficient...

[Case Study]

Thu, 04 Oct 2007 19:42:44 GMT

RM and IT Improvements and Ongoing Operations for Government Agency The challenge: Limited compliance with regulations, ineffective system design, and low levels of customer satisfaction In this multi-year consulting and outsourcing agreement with a government agency, Access Sciences assessed, audited, improved, and operated records management processes and document management technology to improve compliance and enhance customer satisfaction ratings. Access Sciences stabilized and measurably improved operations by: conducting detailed records management needs assessments and ISO 15489 audits completing several records management improvement projects, including an upgrade to the retention schedule developing hold order and discovery management processes and policies creating a public web interface and system upgrades to support increased volumes and public access and retrieval of appropriate records training agency end users, public citizen users, and help...

[Case Study]

Thu, 04 Oct 2007 19:41:26 GMT

Records Program for Utility Regulatory Agency

The challenge: Unmanaged records in an agency charged to regulate and set standards for the industry. Without a records management program, it was difficult to execute on the agency’s mission and maintain credibility with companies.

Access Sciences guided this agency as their records management compliance experts and:

Performed a needs assessment resulting in recommendations to establish a records management program
Developed a policy suite and a records retention schedule for their agency’s use
Developed training material for records program deployment
Laid the foundation for an ECM software selection, configuration, and deployment

The outcome: Access Sciences enabled the client to deploy a program quickly and become compliant within a short amount of time. Selection of software was easier as a result of the groundwork that Access Sciences laid at this agency.