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The Top 5 Reasons We Attend Industry Conferences

Let’s face it. Industry conferences are a lot of trouble. They are expensive. They take us out of our day jobs for far longer than our bosses and internal customers like. We go with questions that often remain unanswered. We come back to a long catch up list of things to do and emails to respond to. So why bother? Attending ARMA International last week reminded me of some answers to that question. Here are my Top Five Reasons for Attending Industry Conferences:

Doubling Revenue Profitably: Managing Information is the Key at Unilever

You know the difference between revenue and profit, so you know that doubling revenue does not always make a company twice as profitable. Sometimes the costs required to achieve the revenue increases are so high that profit margins suffer. Not at Unilever; at least not now. The 3rd largest consumer goods maker in the world claims that proper management of information will play a crucial role in the success of this revenue-doubling endeavor.

Increasing the ROI on Local Taxes with Knowledge Management Systems

Improving Knowledge Management capabilities within local governments can save local economies big bucks. According to WSJ’s Market Watch website, KANA Software claims that local governments in the UK can save a combined 70 million pounds a year by enabling more intuitive, self-service-oriented sites for citizens. 60% of inbound calls are requests for information. 50% of calls can be deflected to the web. I believe the research.

The Two Dirtiest Words in Program Development

Consulting organizations face an unusual challenge when crafting their approach to developing programs. Especially when a consulting company is unfamiliar or untested, businesses often prefer to keep the focus of the engagement narrow or limited in scope. Anything that isn't on the short list of key deliverables gets the axe. That can mean cutting out anything perceived as non-essential to the nascent program.
Frequently, the first thing to go is change management.

SharePoint Governance Perceptions Survey

Axceler, a SharePoint product and consulting organization, released results of a recent survey they conducted on SharePoint Governance (Results of the survey are located at this link, Registration required). The results were not that surprising based on what we are seeing in the marketplace with our clients.

Records Management and Governance of ESI Survey Results

Cohasset Associates and ARMA International released the results from their seventh, bi-annual survey of Information Management professionals concerning their Records and Information Management practices. The majority of participants in the 2011 survey classify their job function as Records Management (76%).

Confidential Documents in the Workplace

Many of our clients are reviewing how to better secure documents that may leave the confines of their technology infrastructure. While protecting paper that contains confidential information or Intellectual Property (IP) is almost impossible, there are several ways to protect electronic versions of those documents from being used outside the workplace. File encryption does solve this problem, but it does create issues when trying to share protected documents in an ECM system.

Forrester: Sunny days ahead for ECM?

"The ECM Groundhog Emerges From Its Extended Winter" -- That's the language Forrester analyst Alan Weintraub uses in his new research report on the prospective future of Enterprise Content Management (ECM).
Well, OK, the actual title of the report is Enterprise Content Management Emerges From An Economic Slump: Investments Refocus From Cost-Cutting Efforts To Top-Line Growth Initiatives. But the playfulness of Weintraub's opening chapter title illustrates the optimism that seems to surround discussions of ECM these days.

Looking ahead to Dodd-Frank regulations

2011 is almost over, and information management professionals are still eagerly awaiting word about specific regulations that will be enacted to support the 2010 Dodd-Frank Wall Street Reform and Consumer Protection Act (a.k.a. Dodd-Frank).