I'm the first to admit that we have too many acronyms in our world. Way too many. And now we have the new language of texts: BRB. WRT. TTFN. Oh - that last one was Tigger-speak, not cell phone text-speak. In any case, I'm guessing you agree that acronyms are a challenge to decipher. So why would we add another one? E-C-R-M? Well, we found that the software industry was inadvertently causing some organizational pain for our clients with their acronyms as they tried to sort through their information and technology management solution, so we decided to help broaden the definition of ECM (Enterprise Content Management) and ERM (Enterprise - or Electronic - Records Management) to something more holistic: ECRM (Enterprise Content and Records Management).

I am the Director of the ECRM Business Consulting Services practice at Access Sciences. In ECRM Business Consulting, we design information architecture components, such as taxonomies and metadata models, and we create policies, processes, and other governance structures necessary to implement and maintain those components. We build for the enterprise and can implement down to the work group or department.

I am the Director of Access Sciences' Organization Transformation practice area. Aside from utilizing just about every vowel in the English language, this practice area specializes in preparing organizations and employees to capitalize on new information management tools and processes. Through a focus on human behavior and the supporting organization structures, we help our clients determine how best to prepare their organizations for the "new world".

I'm a Principal Consultant with Access Sciences, meaning that I do client-facing work but also do a lot of research and business development. I've done a lot of work in the past on document imaging, ECM, and software development and testing. More recently I've focused on electronic records management, email management, and especially Web/Enterprise/Buzzword 2.0; that's also what I will tend to focus on in this blog. I'm a huge proponent of the value proposition of Web 2.0 - and for using the right tool for the organization.