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Kathy Jordan

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Developing and Nurturing a RIM Network
Kathy Jordan Tuesday, April 27, 2010 - 9:35am
My daughter has expressed interest in being helpful around the house. I welcome this (of course!) but find it takes more effort to demonstrate and explain how to do something than actually doing it myself. I realize, though, that it is worth the investment, both for her sense of purpose and for my selfish long-term goals. So, I now have a four year old in charge of electricity (basically entails making sure all the lights are off in the house before we leave).

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Change management | Records management
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Embarking on an International Retention Research Project?
Kathy Jordan Wednesday, March 31, 2010 - 10:51am
Without a good strategy, international retention research can be resource intensive – time, people, and money – and there is no “one stop shopping”. We are finding that the best solution is to develop a tailored approach that will achieve business objectives while not expending the entire RIM budget on a single initiative.

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Records management
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When I'm 64
Kathy Jordan Friday, May 29, 2009 - 4:02pm

I recently attended a seminar on International Aspects of Records Management conducted by David O. Stephens and sponsored by ARMA Houston. Although not the primary topic of the seminar (but certainly related) was a conversation concerning archiving for corporate memory in the digital age.

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Packaging and Marketing RIM Initiatives
Kathy Jordan Thursday, April 16, 2009 - 3:06pm

Anne asked earlier this week if we can clarify the value of efficient information management. And: can it be translated into a profitability statement? Jesse provided good statistics on email use and discovery related costs. As he pointed out, there are resources available to help quantify costs. You likely have specific incidents within your own organization that you can point to as lost or down time due to ineffective processes and tools.

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What is ECRM (and does the distinction matter)?
Kathy Jordan Thursday, April 2, 2009 - 8:55am

I’ll risk supporting yet another acronym and agree that the distinction matters. It helps clarify and define our intentions and scope. It highlights a difference in the same way that RM / RIM does. Are we managing records or are we managing records and information? In this case and to align with the industry – are we managing records or are we managing content and records? If however, we fail to make that distinction work for us or to understand the implications and opportunities, it will be just another acronym.

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Hello!

Kathy Jordan Thursday, March 26, 2009 - 4:04pm

I am the Director of the ECRM Business Consulting Services practice at Access Sciences. In ECRM Business Consulting, we design information architecture components, such as taxonomies and metadata models, and we create policies, processes, and other governance structures necessary to implement and maintain those components. We build for the enterprise and can implement down to the work group or department.

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